Privacy and Cancellation Policy
Our cancellation policy is that we always offer for you to move to a future seminar, if that is not something you would like at this stage we understand.
Up to 8 days prior to the seminar there is a $50 fee (which covers the fee charged by Financial Institutions) per person deducted from the original booking fee.
Less than 8 days prior to the seminar the cancellation fee is $150 per person (which in part covers out of pocket venue & catering expenses) which will be deducted from the original booking fee.
The refund is paid into the account the original payment was made from.
If you have questions or concerns regarding this statement, you should first contact James Duncan via the contact details listed on this site.
Collection of Information
In order to use the Riverina Hypnotherapy website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by Riverina Hypnotherapy is collected via correspondence from you or your company. This may be via the telephone, Email, mail or directly through our website.
Use of Collection Information
Any details collected from Riverina Hypnotherapy customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us using the contact details listed on this site.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us [email protected]
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Riverina Hypnotherapy uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at [email protected]
We do not distribute your personal information to any other parties.
Riverina Hypnotherapy may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Riverina Hypnotherapy does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the Riverina Hypnotherapy site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Riverina Hypnotherapy.com.au
information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time to reflect changing needs and/or government requirements, so please review it frequently.
Riverina Hypnotherapy uses the NAB Payment Gateway for its online credit card transactions. NAB processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the NAB gateway are secured payments. – Payments are fully automated with an immediate response. – Your complete credit card number cannot be viewed by Riverina Hypnotherapy or any outside party. – All transactions are performed under 128 Bit SSL Certificate. – All transaction data is encrypted for storage within NAB’s bank-grade data centre, further protecting your credit card data. – NAB at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Riverina Hypnotherapy.
For more information about NAB and online credit card payments, please visit www.nab.com.au
Complaints about breach:
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us on the email address below.
Unsubscribe: To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.
For any questions or notice, please contact us at:
James Duncan trading as Riverina Hypnotherapy ABN: 76 142 380 152
Email: [email protected]
Last update: 14th June 2023
NOT FOR PROFESSIONAL DEVELOPMENT
The Riverina Hypnotherapy program is for personal use only and is not for Professional Development.
Training programs for the use of the content (or part thereof) of the seminar in a professional setting will be made available in the future.
Management reserve the right to refuse entry and in these situations a full refund of the seminar attendance fee only will be refunded.
If you would like to enquire about using the program in a professional setting please contact the office on +61 421 075 175.
Promoting, discussing your business and professional interests whilst at a Riverina Hypnotherapy event will not be tolerated. You will be asked to leave immediately, to return all documentation and no financial compensation for any part of the seminar/event missed will be processed.